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🔁 Return, Refund & Cancellation Policy

Returns
Our return policy lasts 30 days from the date of delivery. To be eligible for a return:

  • Items must be unused, in original condition, and in original packaging

  • Proof of purchase (e.g., receipt or order confirmation) is required

Non-Returnable Items:

  • Perishable goods (e.g., food, flowers)

  • Gift cards

  • Downloadable software

  • Some personal care items

Partial Refunds or No Refund May Apply To:

  • Used or damaged items

  • Items not in original condition due to reasons not caused by us

  • Items returned after 7 days

Refunds
Once we receive and inspect your returned item, we will notify you via email about the approval or rejection of your refund.
If approved, the refund will be processed back to your original payment method within 7–10 business days.

Late or Missing Refunds?

Exchanges
We replace items only if they are defective or damaged. Contact us to arrange an exchange.

Gifts:
If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit.
If not, the refund will go to the original purchaser.

Return Shipping:
Ship your item to: 89/346 Dalel Purwa, Kanpur 208001 U.P. (India)

  • Return shipping costs are your responsibility and non-refundable

  • For valuable items, consider using a trackable shipping service

❌ Cancellation Policy

Order Cancellations Before Shipment
You may cancel your order within 12 hours of placing it, provided it has not yet been shipped.

Orders Already Shipped
If your order has already been shipped, it cannot be cancelled. You may initiate a return after receiving it, subject to our return policy.

Custom or Pre-Order Items
Custom-made or pre-order items may not be eligible for cancellation once production begins.